Our Approach
to COVID-19
We’re all in this together. We’re all here for you.
We’re all in this together. We’re all here for you.
Chief Executive Officer
“While the impact of the COVID-19 pandemic continues, we remain focused on our values and our mission while keeping employees, customers and patients at the center of our attention. We are prepared to respond to challenges and head for recovery while relying on our strong business model and great teams. It seems difficult to think about anything else at this point but, at TFS, we are looking ahead. We pursue our mission to build strategic partnerships with our customers in order to bring treatments to patients faster. Moreover, TFS is playing a significant role in the global effort to find suitable treatment options for patients through our current COVID-19 studies. We are in this together. We are here for you.
I’d like to thank all of our employees who are making the effort to ensure the continuity of our business and who are standing by our clients, investigators and patients. We have mobilized resources and capabilities to offer flexible solutions to our partners who need to face the new reality, and make informed decisions.”
TFS is agile. We are able to adapt and offer flexible solutions to our clients
TFS remains aware of the current and projected industry trends and mitigations for COVID-19
TFS believes that communication is key and that it’s even more critical now to have a proactive approach to clinical trials management
TFS is considerate of efficiencies needed in order to adapt to the needs of our clients and their clinical trials
TFS considers safety paramount, therefore offers solutions to employees and customers in order to educate and reduce risk
TFS has formed a task force to evaluate the impact of the pandemic on an ongoing basis and to provide a perspective on the road to recovery. Our top priorities are the safety of our patients, clients and employees while maintaining business continuity.
TFS engages leaders across critical departments to discuss the challenges of the new reality and the solutions our customers need.
TFS’ executive team jointly lead the efforts to manage the crisis by strengthening our capability to deliver the right solutions and navigate the changing environment of clinical research. Our leaders collaborate to provide oversight across the entire organization to support our employees and customers.
We combine scientific expertise and flexibility of solutions with excellence and quality
We work with commitment to support our customers throughout these challenging times
Our IT infrastructure ensures that our employees continue to maintain their activities while working from home
Our business systems and tools allow for seamless collaboration on projects
Our Human Resources department closely follows health authorities’ guidelines and provides support to employees in all TFS countries
TFS continues to follow the recommendations from the World Health Organization, the European Centre for Disease Prevention and Control, and the Center for Disease Control and Prevention in the US regarding COVID-19
Industry trends and projections
Global regulatory considerations
Mitigations in patient care, oversight
and office logistics
Project safety and quality assurance
Clinical monitoring strategies
Site recruitment mitigations
Therapeutic marketspace and economics during a pandemic
Technology during COVID-19
Tools innovation and implementation
Continued strategies in flexibility
Best documentation practices
Adaptation in SOPs
Contact us to learn more about how TFS can help you navigate these special times.
Operational Strategy Lead COVID-19 Task Force
“TFS’ Ramp to Recovery task force focuses on the safety and well-being of employees, the health and rights of patients in our research projects while implementing the latest regulatory guidance applicable to the conduct of our work. To effectively meet the challenges of the COVID-19 reality and to create true solution-driven partnerships we recognize the importance of teamwork and collaboration. Bringing together the Executive Committee, Human Resources, IT and the leaders of other critical TFS departments is evidence of our commitment to our customers.”
EVP Human Resources, Recruitment and Communications
“Employees are our biggest assets. In these challenging times, we are devoted to protecting our employees by encouraging all to work from home and by constantly monitoring the safety of travel and site activities in all TFS countries.
We very much appreciate all our employees stepping up and taking on the challenge to work remotely while being able to deliver with the same outstanding quality. I am very proud of our ability to keep up the efficiency and the sense of community across our organization. We remain vigilant regarding the health and safety of our staff and customers.”
Chief Information Officer
“Our strong IT infrastructure and the professionalism of our staff ensure that our employees are able to continue with their activity as usual while fully complying with recommendations of the local authorities.
At TFS, we have adapted quickly to new ways of working, new methods to engage with customers and our employees. With the accelerated shift toward a more digital work environment, we may be working differently nowadays but we are proud of our continued proficient project execution and tailored approach to meet the specific demands of our clients.”
TFS is well-positioned to manage global studies requiring extensive local knowledge and established networks. We have exceptional relationships with sites and KOLs, and we have processes in place to effectively manage COVID-19 trials. TFS plays a significant role in the global effort to find suitable treatment options for COVID-19 patients.